FAQs

Here are answers to some of the most common questions we hear from our customers.

Break Bulk

How does it work?

All individual packages are put together in one consolidated shipment. The Importer of Record (IOR) receives the consolidated shipment and clears it through customs on a single invoice. We store all the goods in our warehouses (if necessary), take photos of the shipment and deliver THEM directly to you.

There are two ways to receive your shipment:

  1. Place your order and select our warehouse address as the consignee. We will send you pictures of the goods and we will deliver it directly to you.

  2. Fill in the Contact Us form or send us an email to [email protected] with the following information:

    • Company name;

    • Contact person;

    • URL of the product (or merchandise) you wish to buy;

    • The quantity of the product (or merchandise).

We will check availability and buy it for you. When we receive the shipment in our warehouse, we will send the pictures TO YOU and, once you check that everything is ok, we will SHIP it to you.

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